Supporting you as you develop and implement your cross-channel strategy means meeting the relationship preferences of your customers vis à vis your brand or company:
- What do your customers expect before, during and after purchase?
- How do they communicate this?
- How do they interact?
- What do they expect in terms of service?
Answering these questions means providing solutions to your customers and enabling them to have the smoothest, most satisfying experience possible!
Build a cross-channel, customer-centric strategy
that complies with the company vision and values
Create or boost a cross-channel and/or international
relationship marketing activity (Mail order, Retail, Digital)
Support customer acquisition and loyalty
by listening to customers and optimizing CRM databases
Design transverse, cross-channel marketing communication
with various contact and sales media and channels
(mailings, catalogs, in-store, web, mobile)
Share “Building a successful cross-channel strategy”
with partners through customized training.